FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

The following is a carefully thought-out and curated list of the questions that several customers have asked in the past. If you have a question for us, please go through our list before getting in touch. If you still can’t find the answers you’re looking for, please contact us directly and someone on the team will be happy to assist you.

How often should I come in for facials?

Precisely every 4-6 weeks for maintenance and every 2-3 weeks to treat depending on the condition.

Through your appointment, your esthetican will advise when to book next.

If appointments are not booked accordingly, then that will vary in results.

Is there products I should avoid before getting a facial?

Absolutly, any AHA, BHA, and retinols must be discontinued for 7 days prior in order to recieve a

safe treatment. If this rule is not followed, you will be sent back home because we can do

more bad than good.

Why am i breaking out after my facial?

This is very normal, no need to worry or panic. This phase is called the "purging phase", Skin purging means your skin is eliminating - on turbodrive - unwanted material that causes spots, pushing everything to the surface to speed up your skin's recovery.

If you have changed your skin care products at home and find that you are only breaking out for a longer period

of time, that means that homecare is not best suited for your skin.

Contact your esthetican for further solutions.

Is there a referral and loyalty program?

Yes there is !

If you refer a guest, you and your friend have the chance of getting $20 off each on your next

facial. Be sure to ask your esthetican for a referral card to be valid.

Our loyalty program consists of receiving a free add on to your 6th facial.

Ask your esthetican for a loyalty card.

CONDITIONS APPLY